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Changes in the sense of value and consumption behavior of Japanese people from the results of a survey of 10,000 consumers
December 15, 2003
Revised on January 8, 2004 Nomura Research Institute, Ltd.
In July 2003, Nomura Research Institute, Ltd. (NRI: Tokyo; Akihisa Fujinuma,
President, CEO & COO) carried out a survey of 10,000 Japanese consumers
with the aim of identifying the sense of value and consumption behavior. The
results of the survey have been analyzed as follow by taking into consideration
the changes from the results of similar surveys carried out in 1997 and 2000.
Dramatic changes in expectations regarding future income, human relationships, self-responsibility and marriage
The views of Japanese consumers regarding expectations for the future are changing
dramatically. Regarding future incomes, respondents answering, “will
not increase” grew significantly in 2003 survey. In terms of future life
status, the percentage of respondents answering “assuming an income less
than now” (23.6%) overtook the percentage answering “assuming an
income more than now” (18.6%), demonstrating that it has now become normal
to plan for lifestyles based on expectations of decreased incomes.
An awareness of reconsidering traditional Japanese human relationships has also emerged. Communications with people within communities seem to have become closer, as shown by a decrease in the number of those who believed that the less involvement with neighbors the better, an increase in the awareness of the importance of belonging to a company, and an increase in the number of people stressing the importance in face-to-face communications. Awareness of self-responsibility which increased in the 2000 survey because of a belief that respondents could not trust society and other people, returned to the 1997 level in 2003. A sense of trust in police officers made a V-shaped recovery from 44.2% to 60.3%, and a belief in the “destruction of the trust society” that had been increasing radically is now showing signs of decrease. Regarding marriage, the number of those choosing “it is better to get married” in the 2003 survey decreased from the 1997 level (87.1%→84.4%), whereas those selecting “it is not necessary to have one’s marriage registered if both partners consent” increased (36.6%→41.1%), showing the beginning of a trend to not adhere to a belief in formal marriages. Even with standard of life decreases, consumers stuck to "one's own persistence"
Looking at consumption value trends, the percentage of people selecting “anything
that is cheap” expanded significantly from 1997 in 2000 (37.7%→50.2%),
but was seen to be on a declining trend in 2003; down to 46.9%. Even though respondents
considered designing their future lives on a “downward trend” there
was a marked intention to actively consume, putting priority on individual lifestyles
and originality. As a result, consumption in such fields as travel, eating out
and home appliances is being activated.
Expansion of the markets for digital appliances, urban-style leisure and use of specialty stores
During the past three years, consumer durables of which ownership grew include
PCs, digital cameras, DVD players, car navigation systems and other digital
appliances. Regarding leisure, use of relaxation services expanded. At the
same time, “urban-type” leisure activities such as an interest
in trying gourmet food and taking part in Karaoke, which had shown decreases
in past surveys, marked signs of recovery in 2003. Furthermore, the use of
convenience stores, drug stores, specialty stores and shopping malls was seen
to be increasing.
The engines of consumptions: the baby boom generation was spending on travel by baby boom generation, and spending on family gatherings by the children of the baby boom generation.
The baby boom generation will soon be free of housing loans and educational expenses
for their children. They also have relatively high incomes and large savings,
so consumption is expected to become further vitalized. In fact, the percentage
of those people who expressed the desire to spend money for travel was conspicuously
high, reaching over 50%. The number of people who would opt to spend rather than
save the money they can spare, seems to be growing.
The children of the baby boom generation will be starting the home forming and reproductive periods of their marriages for some time to come. As a result, their future consumption will likely further shift from consumption related to social life to family gatherings.
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Copyright(c) 2003 Nomura Research Institute, Ltd. All rights reserved. No reproduction or republication without written permission. |